If a Microsoft Store app installed on your Windows 11/10 PC is not working as it should, you can attempt a repair or reset and see if that solves the problem. Read: Wi-Fi Printer setup using USB fails with the HP Smart app 2] Repair/Reset the HP Smart app Once the printer is successfully added to the HP Smart app, you can try the scanning and see if the issue is resolved.
Now, add the printer again to the HP Smart app. Right-click on the printer and click Hide printer. After the device restarts, open the HP Smart app on your computer. You can also restart your PC for good measure. Restart the router and then the printer. So, to begin troubleshooting to fix the Scanning is Currently Unavailable error on your Windows 11/10 PC, do the following to check and restore the wireless connection. It could be the issue is with the printer’s wireless connection because sometimes the printer is not connected correctly to the router. Also make sure to stop all background processes or instances of the HP smart app in Task Manager before applying any of the suggested fixes below. Uninstall and reinstall the printer driverīefore you proceed, make sure Windows OS as well as your software and Windows Store apps are updated and see if the issue is resolved or not. So, if you are facing a scanning problem in the HP Smart app on your computer, our recommended fixes as presented below in no particular order should help you resolve the issue. Some affected PC users reported the scanning was working fine previously and they can print and make copies from the printer, but the HP Smart app just won’t scan documents. When you try to scan a document from your printer to your Windows 11 or Windows 10 PC using the HP Smart app, you may get the Scanning is Currently Unavailable message. 
Fix Scanning is Currently Unavailable HP Smart app error
And in some other cases, it could be the app is outdated on your device. It could also be due to too many users using the app at same time. Generally speaking, you’re likely to encounter this issue if the HP Smart app may not be working for you due to some issues that your mobile device or PC may have or your internet connection problem.
This post offers practical solutions affected users can apply to fix the Scanning is Unavailable or Feature is Unavailable errors that may occur when using the HP Smart app on a Windows 11/10 computer.
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